Stuck for a title ……

   The IT testing went okay. It took a lot longer than anticipated. I ended up doing two sessions, 9:30 until 12:00 then 13:30 until 15:00. Once again, the problems were at this end. Things that should have been done that hadn’t been done. Files in the wrong place. Wrong data paths. Mind you, the upgrade was run differently this time. There was a lot more for me to do. Last upgrade, the client was installed on the server, and the software house dialled in and did all the work. This time it was done from a local PC. Lessons have been learned, I hope. What I think is needed, is a concerted effort on both sides to communicate more. Next time I will insist on a project plan, with a detailed list of tasks and responsibilities. Next time, I will take more of a lead.

   I’m more than a little pissed off with the DVLA. I want to pay my car tax online, but because my insurance runs out at a similar time, the DVLA will not let me. They say that some national insurance database, has not been updated with my new insurance detail. So that means a trip to the post office in the next village. I though technology was supposed to help and make things easier.

   Tesco ‘green’ points are a funny thing. You get loyalty points for every bag you reuse. So basically, you take your own bags. A couple of weeks ago, I was shopping for a number of things, and unfortunately, forgot to take my bags into the store. Because the car was parked near to the store exit, I declined the offer of disposable bags, and put all the shopping back into the trolley. When I checked my receipt, I noticed that there were no ‘green’ point, so I toddled off to ‘Customer Service’ to query this. The very nice lady at the counter told me that I could only have the points if I re-used bags, and that the cashier would need to count how many bags I re-used. Totally bizarre. You should have seen the look on the Customer Service lady’s face, when I asked for 6 plastic bags to put my shopping in !!!!

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One thought on “Stuck for a title ……

  1. I used the phone service once for the car tax, which was ok, but took a few minutes…
    As for Tesco’s I agree they have lost their way a little, their “deals” are not great either, I saw some offer last week £1.50 ea, then a big sign, 2 for £3.00 !!! Bargain !

    Like

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